How It Works
Choose what goes on the rows, what goes on the columns and which metric to display in each cell.Dimensions
| Dimension | Shows |
|---|---|
| Brand | Your primary brand and competitors |
| Tag | Prompt categories you’ve created |
| Service | AI platforms (ChatGPT, Gemini, Perplexity, etc.) |
| Country | Geographic regions |
Metrics
| Metric | Measures |
|---|---|
| Visibility Score | % of responses mentioning the brand |
| Industry Rank | Position relative to competitors (#1 = best) |
| Mention Count | Total number of mentions |
| Avg. Position | Average position when mentioned in a response |
Reading the Matrix
Each cell shows the value for that row/column combination. For example: Analyse Visibility comparing Brands by Service| Brand | ChatGPT | Gemini | Copilot |
|---|---|---|---|
| Brand A | 82% | 76% | 70% |
| Brand B | 60% | 68% | 65% |
| Brand C | 45% | 51% | 58% |
| Brand D | 92% | 87% | 90% |
| Tag | United States | United Kingdom |
|---|---|---|
| Tag 1 | 1 | 2 |
| Tag 2 | 3 | 1 |
| Tag 3 | 2 | 5 |
| Tag 4 | 10 | 10 |
To filter the report by Tag, Service, or Country, make sure you have:
- Enabled the relevant services when setting up your project
- Selected the desired countries for prompts when adding prompts
- Created tags (Tags & Organisation)
Change Tracking
Toggle Show Changes to see how values shifted compared to the previous period. Changes display as:- Green with ↑ = Improved
- Red with ↓ = Declined
- Grey = No change
Filters
The matrix respects all global filters:- Brand - Select specific brand to compare against
- Date Range - Time period for calculations
- Tags - Filter by your prompt groups
- Services - Focus on specific AI platforms
- Geos - Country-specific data
Export
Click Export to download the matrix as an Excel file. The export includes all visible data based on your current dimension, metric, and filter selections.Tips
- Start with Brand vs Service to see where you’re strongest and weakest across platforms
- Use Tag vs Brand to find which topics competitors dominate
- Country vs Service reveals regional differences in AI responses
- Toggle changes on/off to spot trends vs. viewing absolute values
- Combine with the competitors filter for focused competitive analysis